Frequently Asked Questions.
It takes us about 1-3 business days to ship your order (subject to availability of product). After that, usual delivery estimates are around 3-5 days for local deliveries (Malta and Gozo) and 10-15 days for international shipping.
The arrival time of your package depends on your location and the volume of order received., but if you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order. Please be patient, as international shipment may take as little as one week or as much as two months on rare occasions. Delays are to be expected during higher-volume mailing periods, such as the Christmas shopping season etc.
Yes of course! While unfortunately, we cannot offer refunds we do offer exchanges within the 15 days of your purchase. As long as the item is returned new, undamaged and with the tag still attached, you can freely exchange it for another size or design. As usual please bring the receipt of the item you purchased and want to exchange
Yep! From sunny Malta, we can virtually ship to anywhere in the world. Shipping charges will be calculated and added during the check-out, with the amount depending on the country you’d like your purchase to be shipped to.
We accept payment with all main card providers and Paypal. For pick-up order, you can also pay in cash. Should you have any questions regarding payments please send us an e-mail with your question.